How to sign into your Reddybook account through the Android app, set up faster biometric login, fix common sign-in problems, and keep your account safe across all your devices.
If you have been using the Reddybook website on a browser to log in, switching to the APK app changes the experience noticeably. Logging in through the app is faster, the session stays active between uses so you do not have to re-enter your credentials every time, and you get options like biometric login that are simply not available on a browser.
The login credentials themselves are the same — your User ID and password do not change based on which version you use. The difference is in how the app handles your session, how it remembers your details, and the extra security and convenience features it adds on top of the basic sign-in process.
This guide walks you through the full login experience on the app — from first-time setup and the two ways you can sign in, to biometric login configuration, common errors with solutions, and the security habits that keep your account protected on a mobile device.
The standard method — enter the credentials you received when you registered. This is the method you use the first time you open the app on a new device or after logging out.
If you have forgotten your User ID or find it easier to use your phone number, most versions of the app allow you to sign in with your registered mobile number and an OTP instead.
One of the biggest advantages of using the APK app over the mobile browser is biometric login. Once set up, you can get into your account with a single fingerprint tap or a glance at the camera — no typing your User ID and password every time.
This matters more than it might seem at first. For live betting on cricket, seconds count. Being able to open the app and get to the betting interface in under five seconds instead of thirty is a genuine advantage when you are trying to catch a price during an over break or a match situation change.
Biometric login is also more secure than typing your password on a touchscreen, where someone nearby might see what you are entering. Your fingerprint or face data never leaves your phone — the app simply asks Android's security system to verify your identity, and Android handles everything locally without sending any biometric data anywhere.
The feature works on any Android phone that has a fingerprint sensor or face unlock capability — which covers the vast majority of smartphones sold in India over the past four to five years, including budget models from brands like Redmi, Realme, and Oppo.
💡 If your biometric stops working after a phone update, go back to Security settings in the app and re-enable it. This takes about thirty seconds.
| Device / Method | Standard ID Login | Mobile OTP Login | Fingerprint Login | Face Unlock | Stay Logged In |
|---|---|---|---|---|---|
| Android Phone (APK App) | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Android Tablet (APK App) | ✓ Yes | ✓ Yes | If sensor present | If supported | ✓ Yes |
| iPhone (Safari Browser) | ✓ Yes | ✓ Yes | ✗ No | ✗ No | Browser-dependent |
| Desktop Browser | ✓ Yes | ✓ Yes | ✗ No | ✗ No | Cookie-dependent |
| Android (Mobile Browser) | ✓ Yes | ✓ Yes | ✗ No | ✗ No | May expire |
The table makes it clear why the APK app offers the best login experience. Biometric login, persistent sessions, and full mobile OTP support are all exclusive to the app version. If you are using a browser on any device, you miss out on these features. For regular users who log in multiple times a day during match days, the app saves a significant amount of time over weeks of use.
Your password should be at least 8 characters long and include a mix of uppercase letters, lowercase letters, numbers, and at least one special character. Avoid using your name, phone number, or birthdate. A password like "Cricket@7788!" is far harder to guess than "reddybook123".
If your phone itself is not locked, anyone who picks it up can open the betting app if you are already logged in. Make sure your phone has a screen lock — PIN, pattern, fingerprint, or face unlock — so that your account is protected at the device level too.
If you ever log in on a friend's phone or a shared device, always tap "Log Out" before handing the device back. Staying logged in on someone else's phone is one of the most common ways accounts get accessed without authorization.
Even if you have not noticed anything suspicious, rotating your password periodically is a good security habit. It reduces the risk from any credential exposure that you might not even be aware of. Use a different password from any other accounts you have.
This includes friends, family, and anyone claiming to be from the platform's support team. Real customer support will never ask for your password under any circumstances. If someone asks for it, it is a scam — ignore and report.
Open public networks at cafes, airports, or malls can be monitored by others on the same network. Avoid logging into your betting account on public Wi-Fi. If you need to check your account while out, use your mobile data instead — it takes the same amount of time and is significantly more secure.
Double-check both fields carefully. Passwords are case-sensitive — one wrong capital letter will cause this. If you are sure the details are correct and it still fails, use "Forgot Password" to reset. The OTP reset takes under two minutes.
After multiple failed login attempts, the account is temporarily locked as a security measure. Wait 15–30 minutes, then try again with the correct credentials. If the lock persists, contact support who can verify your identity and restore access.
Close the app completely from your recent apps menu and reopen it. If the problem continues, go to Settings → Apps → Reddybook → Clear Cache, then reopen. A stale cache is the most common cause of UI freezing on the login screen.
Check your signal strength first. If signal is fine, wait 60 seconds and tap "Resend OTP." Make sure the mobile number on screen matches your registered number exactly. If the issue persists, use your User ID and password method instead and contact support to investigate the OTP delivery issue.
App updates sometimes reset biometric settings. Go to Account Settings → Security → Biometric Login and re-enable it. You will be asked to scan your fingerprint once to re-register it. This takes under a minute and fixes the issue permanently until the next update.
The app requires an active internet connection to authenticate your login. Check that your mobile data is on or Wi-Fi is connected. If your connection shows as active but login still fails, try switching from Wi-Fi to mobile data or vice versa — sometimes one channel is temporarily blocked.
On your personal device, staying logged in is perfectly safe as long as your phone has its own lock screen. You do not need to log out after every session — the app saves your state automatically.
If you use someone else's phone even briefly to check your account, tap the logout button in the menu before handing it back. Never leave your session active on a device you do not fully control.
Logging in on a second device may close the session on your first one. This is normal security behavior. If you switch between phone and tablet, just log in fresh on whichever you are currently using.
The app will log you out automatically after extended inactivity as a security measure. This is normal — simply log back in when you return. Biometric login makes this a one-second process.
No. Your User ID and password are the same across all versions of the platform — the app, the mobile website, and the desktop website all use the same credentials. Your account, wallet balance, and betting history are identical no matter which way you access them. There is one account, multiple access points.
If you have forgotten your User ID, try the mobile number login option on the login screen. Enter your registered number, receive an OTP, and sign in — you can then retrieve your User ID from the account profile section. If you have also lost access to your registered number, contact customer support directly and they can verify your identity through alternative means.
If your phone has a screen lock (PIN, fingerprint, or face unlock), your account is protected even if the device is lost. The person who finds your phone cannot unlock it to access the app. You should also contact customer support as a precaution so they can flag your account and add an extra verification step before any withdrawal is processed.
This depends on the platform's current session policy. In most cases, logging in on a new device will either end the previous session or prompt a verification step. For security reasons, it is best to use the app on one primary device and log in on others only when needed, logging out afterward.
Sometimes — app updates occasionally require you to log back in after installation as part of the update process. This is normal. Simply enter your User ID and password (or use biometric login once you have re-enabled it in settings) and your session resumes as normal. Your account data and wallet are completely unaffected by app updates.
Download the Reddybook APK, set up biometric login, and be in your account in one second — ready for live cricket betting, casino games, and instant payments.